wjgutcpa
Level 4

We're looking. This is enough. They cater to the do-it-yourself crowd and dump on their professional software. But yet we are charged thru the nose for buggy software. Yesterday I waited 2 hours on the phone for a tech and then 45 minutes to explain the problem several times regarding the 941 and its calculation of the lines 11 a-d, basic math while following the on the forms instructions, only to be told it's a problem they are working on for the next release! Halfway to filing deadline and they are just not putting out a reliable program yet. This was the same problem 2nd and 3rd quarter reporting.