VBD
Level 2
01-20-2020
01:59 PM
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Using a new computer with Windows 10 Professional. Using new installation from the website of EasyAcct 2019/2020. I've transferred from Quickbooks to EasyAcct many years so I know the process. First time I try to transfer using the new software, EasyAcct pops up a message that Windows 7 needs administrator approval. I'm the only user/administration on this stand alone computer and its Windows 10. Why does EasyAcct ask this? After I click ok to proceed, it says it couldn't access the files and stops.
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George4Tacks
Level 15
01-20-2020
02:40 PM
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You are very unlikely to get enough support on this forum. Contact Support (closed today) https://proconnect.intuit.com/community/help-articles/help/how-to-contact-easyacct-for-help/00/4965
Here's wishing you many Happy Returns