Just-Lisa-Now-
Level 15
08-01-2020
09:58 AM
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Did you purchase an Unlimited Returns license or a Pay Per Return license when you bought ProSeries?
If its asking you to pay when you try to print, sounds like youre on a Pay Per Return license. If you think this is wrong, try using TOOLS > License Products and see if that pulls in your proper licensing info.
(This has nothing to do with ESignature)
Sorry, I just noticed that youre on ProConnect tax Online, my instructions were for ProSeries, sorry!
PTO you need to pay a REP fee for each return (I think thats what its called) before you can print or Efile, but I dont know how it works
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪