Queen Bee 53
Level 1

Thank you. Thank you. This happened suddenly right after receiving an e-signature. Before that the only Critical Diagnostic I had was regarding the signature date for e-filing. I found this thread while I was waiting for Chat. I was also unable to edit my firm information to correct the issue. The Chat rep said she didn't think that was causing the problem, but I gave her my EFIN and other IRS EFIN related number. I had to clear all the data in the Settings page before I/we could update the firm information. But it did get resolved.