ftpbooks
Level 2
05-13-2023
11:14 AM
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This morning I opened my ProConeect to amend a return and I can not open any returns. All of the veiw buttons are missing on all my years.
Therefore, I cannot access any returns or work on any new ones.
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George4Tacks
Level 15
05-13-2023
05:17 PM
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You may need to "clear your cache". Doing that depends on your software. Everything looks normal for me on Chrome.
Here's wishing you many Happy Returns
ftpbooks
Level 2
05-15-2023
10:33 AM
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Thanks. I was using Chrome and ended up going to Firefox to do the returns. I don't know why I did not think of Clearing Cashe and Cookies. That is a standard intuit solution for most problems. 😀
