Hey @masteelman21 @JohnsonBusinessS thanks for your patience. From what we've gathered, when you invite a client, it'll show as "invited" until the client accepts.

Then, it'll change to "in-progress".

Then, when the client finishes and clicks the "I think i'm done" button, the status in PTO will change to "Needs Review".

Then, when you mark "It's done", it'll change to "Done". At this point, you can click "Mark as not done", to change it back to "In-progress". Once you mark it as "Complete", you can't change it back.

Hope this helps. Keep us posted!