DAP
Level 2
03-19-2023
01:47 PM
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I have called support and not been assisted correctly? I have a critical error on form 8911 instructions not being released yet the IRS website states reviewed 1/2023. Support told me they can't escalate and either I override the error or wait? I advised it is possible the update didn't pass and requested they have it investigated. I am frustrated that I have to override a critical error and Intuit won't investigate. It is March and the form is not new. Can anyone advise how to get a open ticket for them to investigate? Thanks
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