kelly6
Level 2
I have a client with a multi-state return.  They only have 1 x W2 with Ohio withholding - and from what I can see, I have entered the Employer FEIN, Employer State ID, and State Wages.

I have called ProConnect a dozen times, we make tweeks per ProConnect's suggestion, and re-file.

It still doesn't work.

What am I doing wrong?
0 Cheers
itonewbie
Level 15

You need to look further down the input screen.

Under the "Electronic Filing (W-2 State/Local)", enter those missing details that the critical diagnostic prompts you to input.  This section needs to be completed for e-filing whenever there is SIT/LIT.

Seems redundant? I know.  But that's how it is.

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Still an AllStar

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kelly6
Level 2

Thank you.  This worked.