TaxesTech
Level 4
05-17-2021
02:25 PM
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Individual 2020 Return. No critical diagnostic alert shown - E- file transmission failure.
The error message read: "Please check and re-upload following file list, as it seems following file(s) are corrupt or not available now: 1-Form1040.pdf,2-Form1040.pdf". I cannot figure out how to fix this.
The ProConnect Online auto-corrected my client's SSN. The SSN grayed out and not available for edit. Then I followed the solution to copy the 2020 return, correct the SSN, and submitted the refund request, then E-File the new return. I did not delete the original return as the original return name was submitted as part of the refund requests, so I think some one will need to look at it.
I do not understand what to do to file the new return with the SSN fixed. Please help.
The error message read: "Please check and re-upload following file list, as it seems following file(s) are corrupt or not available now: 1-Form1040.pdf,2-Form1040.pdf". I cannot figure out how to fix this.
The ProConnect Online auto-corrected my client's SSN. The SSN grayed out and not available for edit. Then I followed the solution to copy the 2020 return, correct the SSN, and submitted the refund request, then E-File the new return. I did not delete the original return as the original return name was submitted as part of the refund requests, so I think some one will need to look at it.
I do not understand what to do to file the new return with the SSN fixed. Please help.
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