"Someone told me"

"They teach you at training"

The alphabet lady pointed you in the right direction.  If you have trouble following that direction, you could always check with "someone" or "they" for some additional help.

As a side note, the QB lady isn't a tax professional.  Her expertise lies in the world of bookkeeping and Quickbooks.  But unfortunately for the tax profession, she seems to have a lot more knowledge of the tax world than a lot of the "tax professionals" asking questions here.