richardsonaccou nting
Level 1
01-05-2022
09:45 AM
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My Proseries is showing 2 files for each client, why? How can I fix this?
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Just-Lisa-Now-
Level 15
01-05-2022
09:58 AM
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are they the same file name?
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jeffmcpa2010
Level 11
01-05-2022
10:06 AM
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Are you saying your "Homebase" shows 2 files. Which "Homebase" are you in?.
If you have the ALL TAX RETURNS homebase open and have transferred both Organizer and Individual files they will both show up.
Taxprohere
Level 7
01-08-2022
12:38 AM
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Possible you could have imported your client files from another folder or drive (or resaved them to), and now Homebase is showing 2 files per?
Under HomeBase View, select All Tax Returns and look at the full path and file name column. This will tell you where ProSeries is reading from.
Bert
Employee
01-09-2022
05:58 PM
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What Year ProSeries?
Does one show something like C:\prowin21\21data\filename1.21I and the other one shows E:\prowin21\21data\filename1.21I ?