Matt C
Employee
Employee

Hi @summer123, sorry you're running into this issue. 

Could you try the following to narrow down on where the issue is happening?

Inside ProSeries, in EF Center, if you select the row for the state return, then do Menu > E-File > Update Acknowledgement Status of Selected Returns/Extensions/Payment, does the status come back as rejected?

Alternatively, if you look up the EF status in My Account  (https://myproconnect.intuit.com/#/accounts/efile-status), what is the status there?

 

Regards,
Matt