frankgcpa1
Level 2

Once again my client invite to Link is caught up in a nightmare when it SHOULD BE EASY.  The client has an old Intuit product log on, long forgotten and associated with their email address.  The verification request sent to the client is using a phone number from the older Intuit product which is a phone number no longer in use.  The verification number is NOT the phone number from my invitation.  Pro Series help line has been contacted by me on this issue several times.  I have written to the president to complain about Link.  So in year 4 of my using Link the problems STILL exists.  I have wasted hours on these types of issues and I truly believe that Intuit just does not care they want feedback but never take the problem.

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