"I guess "support" and "community" aren't what they used to be."

Yes, it's always been Peer Users. We can't tell you what the IRS is planning. If you subscribe to the IRS quick alerts and e-news, you would know nothing has arrived telling you when it reopens, and you will see when something arrives telling you when it will reopen.

This group is exactly what it's always been. Perhaps you confused Support Community with Customer Support? You know: Customer Support would be a department of Paid Intuit employees.