I have had three files destroyed by the fixed asset manager program.  It is truly beyond belief that this keeps happening.  Intuit as a whole has become a company devoid of ethics and/or concerns for its customers.  This is really theft of services - we pay for a program that destroys its own data files and not only does not work properly but makes us spend hours of time to reconstruct the lost data.  The customer support for ProSeries and QuickBooks has deteriorated in both wait time and quality of knowledge of the support person.  It is unfortunate for the users of their program that we have no recourse since Intuit ignores the complaints it is surely aware of.