"because she thought this was an IRS issue, when it is clearly a Pro Series"

Clearly, it's Both. The IRS stated it. Austin stated it. All of this text is right here in this topic. Debating that it is or isn't one or the other, doesn't accomplish anything, when Both Texts are in this topic. There's enough responsibility to go around.

Personally, I would start with my Congressman, but he's nearly impossible to find.