LJHCPA
Level 4

I have a Utah S-corporation return that is rejected for an alleged error on Schedule J (apportionment schedule when sales outside of Utah exist). The error says Line 14 must equal Line 6, but the form is auto calculated by ProSeries and doesn't show any errors in E-file review. From what I can see the form is calculating correctly. The error report says I may have to file this return by mail. The federal return was filed and accepted electronically.

How do I get ProSeries tech support to look at the return file and see if they can find an error in their programming? Is there a menu option to upload a file to Intuit for their review?  I don't see anything other than "Send Logs" in the help menu.

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