I haven't timed it

It feels like it is happening after 15 minutes

Like I say, returning a phone call or going in the next room to make coffee can be enough to get me logged off.  Looking up something in last year's file can get me logged off

And pre-pandemic, when I used to have face to face meetings with clients, some parts of an interview could involve a long-enough conversation to require logging back in

If the IRS requires that I be logged off after 30 minutes, it is an overly broad regulation, and ProSeries should be making an argument on our behalf.  I am a 1 person tax office, I never have taken walk-ins, and no one is ever in my office unsupervised. 

For me the rule is a stupid intrusion, and my feeling is there must be others out there that feel the same way