ceciengcpasf
Level 3

Orlando,

Did a tools-proseries update this morning.  So far so good.  No crashes yet.  If it does, will do the safe mode approach and let you know.

What's the difference between doing just an update and a safe mode fix ? Also what processes were conflicting with each other causing the crash ?

I learned a lot fr you as you gave us instructions on finding errors via windows events viewer.  Give us a simple laymans explanation of the problem.  Will make us better end users.  Thanks