Hi Lisa,

Just so you know, I just got a Do Not Reply message from Intuit, asking if my issue was solved.  It has not.  Since you seem to have a connection with support, I would appreciate it if you would please follow up, as I cannot Reply! Or if you could please let me know of another reasonable avenue, aside from phone, since I am new to this community.  Badges are very nice, but they don't help anyone!

Many thanks, and be well!

Pat