This same thing happened to one of my clients. The E-file was accepted but if you go to the IRS website, Where is my Refund, it says it has not been received??????????? Now what????? Is this a ProSeries issue or IRS issue?

I also have a client who was rejected for a duplicate SS#, when the client calls the IRS they say we do not have a rejected return under that SS#??? Again, Pro Series or IRS problem?????