I prepared a return which calculated the recovery rebate. It was disallowed by IRS upon electronically filing the return. I believe the taxpayer was not entitled to the rebate as his income exceeded the maximum amount. If they are correct it appears there is a glitch in the pro series software.
Who are you asking to look into this? This is a community board for tax preparers to discuss topics with each other, not a ProSeries customer support center. If you believe there is an error you will have to contact ProSeries, send them a "sanitized" file and let them research your particular issue.
