You guys have a lot of improvements to do across your product line!!!!

I have been using Proseries for +20 years and this is by far the very worst year I have ever had with with using PS. The hosted environment sucks! Lost returns, program crashing, terrible interface with SmartVault, Hosted Support on different hours then "normal" support, customer service asking me if I want to cancel my subscription when I call to tell them about all of the issues I've been having this year, ect, ect, ect.

The list goes and on about how terrible PS/Intuit has been to work with this year.

PS keep raising the price each year and but the experience keeps getting worse.

The answer to your survey question concerning "Does Intuit/Proseries care about me as a client" to a resounding NO this year!!!!