I had asked this question several weeks back but as far as I know it generated no response.    I am still having this issue although intermittently.   Issue is that when I completed a tax return (federal and state) and try to print to a PDF the preparers copy of the federal and state returns, the state return is not printing.   I have tried a variety of things, and called Intuit and was on the phone with someone for about an hour.  That was about a month ago. Thankfully it began to work sort of out of nowhere, and now today it is not working again.  Very odd.