JUST SPENT 40 MINUTES ON HOLD WAITING FOR TECH SUPPORT AND THEN GOT DISCONNETED!  RANT RANT RANT!

 I've now had 3 instances where I've prepared a clients' return, saved it to Smart Vault, sent it to them, but when I get the 8879 back from them, I can't get back into the client.  It says "Unable to Read Data"  We tried doing a Home Base tune up, but that didn't work.  Anybody else having this problem, or better yet, have a solution.  The first one, I just renamed the client file and re-entered the data.