I'm sorry for the frustration. By saying you have to close out of the program numerous times, do you mean it usually doesn't print - but every once in awhile it does? Or every time you print a different part of the print job goes through?

To help with troubleshooting, can you

• run ProSeries
• reproduce the problem,
• go into Help -> Send Logs
• email the resulting zip file to me at proseries_engineering@intuit.com