ljr
Level 8
03-07-2021
06:08 AM
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The unemployment phone calls can get added to all the phone calls we're getting asking why they haven't gotten the refund from them filing 3 weeks ago yet. My poor receptionist better not quit. lol.
A query option would be great though. I just don't know when I would be looking for all the ones that need to be amended. Maybe at 9pm with a bottle of wine? Bad enough I'm in the office at 6:30 am on Sunday already cranking out returns.