None of my clients were harmed.  None of Garman's clients were harmed.  Your clients would not have been harmed if you did some due diligence and reviewed the returns before you filed them.  Intuit had a bug in the software and issued an alert early on to preparers about the issue.  It seems to be a natural human tendency to try to blame everyone else for our own failures.  Once in awhile we have to look in the mirror and admit that the guy you are looking at is to blame.