tsiedsma
Level 2

I'm working with a customer at their office, they have ProSeries 2020 installed on a workstation and it works great.  Trying to install the network client on different computers fails.  I mapped the network share as a drive on the workstation (P:) in this case, it maps to \\computer\ProSeries\ and I run the installer from P:\pronet20\wkstn\setup.exe.

The installation gets to file 31 or 49 and fails with an error 25.  I've found no information about this error, my customer called support and they said it's a Windows issue which is obviously a copout.  This error happens on two different workstations.

I copied the ProWin20 folder from the c:\ drive of the "server" workstation and updated the config to point to P:\ instead of C:\, set the workstation ID and defined the "server" name as well.  ProSeries opens just fine but cannot see recently added customers and only one computer at a time can open the database as the other will lockup with a "Retry" message.

Has anyone had issues installing a client workstation?  While it may not be recommended, is there a manual way of doing this?  Even copying the ProNet folder to the workstation and running setup that way fails so it's not likely a network issue.  Tried over wifi and ethernet so it's not a wifi issue either.

Networking in Windows 10 is set to Private and file sharing works great.  Intuit support has not been helpful and my customer needs this to work and I'd love to get this fixed.

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