lbones
Level 5
02-22-2021
12:34 PM
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Last several times I have tried to send a password protected signature form to my clients it is being received as a .dat file in lieu of a PDF. Is anyone else having that issue and if so how do I correct it.
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Lord Happy
Level 5
02-22-2021
12:47 PM
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Happy day,
I recall that this was an issue for users with AOL accounts and certain phone-based email clients. If that's the case, perhaps help them evolve into a more modern platform. For free. Because that's what the modern client demands.
lbones
Level 5
02-22-2021
01:11 PM
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The last two clients had a Yahoo and a gmail account.
Andrei
Employee
02-22-2021
03:30 PM
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Hi -
Could you try the steps here and see if you're still having the issue?