i just started having this problem.  I have a new computer and had to install all my old years of proseries.  Things were going great until about a week ago, when i noticed when i clicked smart look, the circle spun, but no code appeared.  Software acts as if it has succeeded but yet no code.  It was working earlier this year and then nothing.  I am trying to reach a specialist now.  You said you had a work around, what was it.