"im not sire where im suppose to ask a question."
Not here, unless you are using the ProSeries tax preparation program to prepare your clients' tax return.
Otherwise, no one is using the program you are using, whatever it is.
You seem to be lost on the internet.
You’ve come to a Peer User community for Intuit Tax Preparation products supporting tax preparation professionals using ProSeries, Proconnect and Lacerte , and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support.
"Level Up" is a gaming function, not a real life function.