wrightlj
Level 3
02-16-2021
12:18 PM
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I'm having a problem with ProSeries Basic 2020 and wondering if anyone else has seen this.
Saturday, I open a return and work on it, all seems fine. I do other things on the computer, later I go to bed and the next morning, my laptop has rebooted (update or it just feels like it).
Today, I open ProSeries again, no recovery data file is offered AND all the data I entered is gone.
I've checked in my options and Save every 2 minutes is checked.
Note: this same thing happened last year.
Any thoughts? Thank you in advance!
Laura
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