On this Greyed out option, did you select any records in the Homebase view? I see the same behavior if I don't select any records, but this would be expected. When I select records in the EF homebase the option is no longer greyed out. This behavior hasn't changed from TY19 to TY20. Maybe i'm not following the same workflow? 

For my sake, could you indicate the steps and the expected result, and then the actual result? I want to understand your issue but I can't seem to reproduce what you're describing.