taxthis
Level 2

I just got off the phone with support.  This time they were able to correct the issues. The drop down on the eSignature form does not work to add additional signature for the spouse.  It seems that before you save the tax return you must enter the email addresses on the Federal Information Worksheet in ProSeries. Then, when you go to the eSignature request page, the taxpayer and spouse email addresses are already there and populated.  The email address can be the same for taxpayer and spouse.  The taxpayer and spouse will receive separate emails allowing them both to sign the same required forms.

View solution in original post