I have a client, mom, three children. Mom does not have a social security. Three children were born in us and have a valid social security number.  I have proseries Basic program and I was trying to recover rebate that it won't do the calculation for me.  Can someone please help me.  I go to line 30 of 1040 and directs me to the recovery worksheet and i enter the amounts the client is entitle to recover but it wont take it, i called Intuit for assistant and i spoke to two different agent but they were not able to assist me.  Please help.

Claudia I Mendez