I wanted to add that the TurboTax forum regularly creates "articles" about a known issue and even includes a sign-up link for getting an email when the problem is fixed.  And many of the problems with TurboTax are also within ProSeries.  So there is no reason why TurboTax users can lookup known problems, but ProSeries users can't.

For example, this TurboTax question has been asked several times on the this forum:

https://ttlc.intuit.com/community/tax-topics/help/e-file-error-your-earned-income-tax-credit-eitc-is...