Cooper2
Level 1
‎01-30-2021 08:22 AM

I am using ProSeries basic tax edition for 2020.  When I try to download a State tax forms, my system shows that the latest releases have been downloaded.  However, I still cannot see any forms on my system.  Is anyone else being to download any state forms?  

I do not think my system is working correctly, and I have been working with tech support without them answering any of my conserns.

 

Can anyone help?

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Camp1040
Level 10
‎01-30-2021 10:39 AM

From within an open  federal return, click on the state button on the left hand side and a window will pop with the states available for your to select to open or download if not already downloaded.

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Intuit_hieu
Employee
Employee
‎01-30-2021 10:47 AM

If 👆 does not work, please run Tools - Repair Updates from the Windows menu

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RSurabian
Level 1
‎02-10-2021 08:17 AM

I am having the same problem on one of my workstations - did you ever find a solution?

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