sammy
Level 3
02-05-2021
07:36 PM
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hello
yes ! i did
i spoke to an Intuit Customer rep/ specialist..an hour on the phone with her and was not able to help . she had to hang up on me claiming she spent too much time. she is a travel agent and was reading off the manual . She left me with an annoying instruction " remove your Microsoft Edge" it interferes with proseries and use IE only.
That person doesn't realize The Edge can not be uninstalled. it was a brush off and nothing was resolved. Frustrating and i have been with intuit for over 25 plus years. This is unacceptable and i have been on the(as i am writing this message) for the second time waiting on line for 54 minutes...ridiculous