sammy
Level 3

hello

yes ! i did

i spoke to an Intuit Customer rep/ specialist..an hour on the phone with her and was not able to help . she had to hang up on me claiming she spent too much time. she is a travel agent and was reading off the manual . She left me with an annoying instruction " remove your Microsoft Edge" it interferes with proseries and use IE only.

That person doesn't realize The Edge can not be uninstalled. it was a brush off and nothing was resolved. Frustrating and i have been with intuit for over 25 plus years. This is unacceptable and i have been on the(as i am writing this message) for the second time waiting on line for 54 minutes...ridiculous 

0 Cheers