dianefigg
Level 2

I just posted this questions

I want to add my preparer signature to the efile sheets. I loaded them under manage signatures and was able to apply them when I went to print the efile sheets. I now get this error on the PDF copy "Your license doesn’t allow you to use Docotic.Pdf in this product". Do I have to have a license to just use my preparer signature?

I was able to get my signature collected and was able to input onto the electronic filing sheet by going to File, Print Signature Forms, then click signature pad where I was able to apply my preparer signature.  It worked great for the first few returns as it save a PDF that I was able to print with my preparer signature on.  Now I get this error on the top of the efile sheet "Your license doesn’t allow you to use Docotic.Pdf in this product".  I tried to google it but could not find what this means.

0 Cheers