GlobalOne
Level 2
01-25-2021
09:53 AM
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Wouldn't you know the first return of the season is a BIG HEAD-SCRATCHER.
Have someone who had no 2020 income and two kids and qualifies for the EIC and additional Child credit based on 2019 income. Set this up correctly on the worksheets and a $k refund is generating but Proseries is stating that I can not e-file due to all income used to qualify for EIC is coming from undocumented sources!
What do I do??
Adam Gladstone, CPA
Warminster, PA
[ph# removed]
[email address removed]
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