RickOrMary
Level 2
01-19-2021
06:25 PM
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If you try to install Proseries in any directory except C:\ProWinYY (where YY=year), then your install will fail with "There was a problem installing Entitlement Client". No one in support will be able to help you because they claim there is just some problem with your computer hardware or operating system. I believe it is caused because the Entitlement software has this particular directory hard-coded, so when it tries to read from itself from a different directory, it can't find itself. This has been a problem for several years and has cost me a lot of time to figure out.
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