User5000
Level 1
01-19-2021
05:29 PM
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I have tried registering for Pay-by-refund through the software and through my online account but it just gives me a boilerplate error message whenever I try to submit it. I tried contacting support but the person I spoke with had less technical knowledge than me. The only workable information I have is that when I try to submit it online it attempts to POST to https://pbrenrollment.api.intuit.com/v1/accounts/616094918/enrollments?productCode=07 but gets a 500 error.
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The-Tax-Lady
Level 9
01-19-2021
05:50 PM
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Check the 3rd party bank site and see if you can enroll thru them with ProSeries as your software.
The pay-by-refund enrollment thru the tax software has always been problematic at the beginning of the tax season.