This isn't a tax question but it appeared to be the only option I had for venting my frustration.  It appears I am having to play a game every time I want to log in to my tax software.  I have to identify bicycles, crosswalks, vehicles, traffic lights, etc.  I don't have time for these games.  It makes sense to send a code to my phone but some of the objects in those pictures are somewhat unnoticeable or difficult to see.  I don't want to deal with the eye test if they are going to send a code to my phone anyway.  If it goes much longer and I can't convince my employer to use software from a different company, I might quit my job and look for a different employer.  I understand the value of security but saving time is equally important and I also appreciate the availability of human resources compared with almost purely automated assistance.  It is very, very difficult to find a human troubleshooter in the intuit system or to find the answers I need for problems that don't relate to tax (like simplifying security).  I have books and other resources for tax guidance.  Thank you.