KMACK
Level 4
10-22-2020
08:58 PM
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I am trying to complete an eSignature in Proseries 2018. The client says she signed the returns online, but it is not showing as signed in my software. How to I get it to show as signed and access the signed efile authorization forms in Proseries 2018?
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taxes96786
Level 9
10-23-2020
01:23 AM
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Need more info
Is this a return you efiled? Client Info page shows the signature information....I don't understand your statement that client said she signed the return online. Who prepared the "signed" return?
