When the MD Form 502X Amended return is printed, the practitioner's PTIN and telephone number do not print on the return, even though the information appears on the form within the program.  This has not been a problem with other MD returns, just the amended returns.  I called ProSeries Support and after a lengthy time on hold really got nothing.  Unfortunately this is not the first bad experience I have had in attempting to resolve a technical issue with ProSeries Support.  Any suggestions on how best to communicate these types of program issues to ProSeries and get some satisfaction that the concerns are being addressed?  Thank you.