Did you receive a certificate by email?  That would be the first indication that they have you registered as being eligible for the CE credit based on length of time you attended and your responses to the polling questions.

If you did receive the certificate, follow up with Intuit who will liaise with the CE provider.  We're all volunteers here with no affiliation with Intuit and would not be able to help.

Otherwise, something may have gone wrong during the session itself which caused you not to be eligible for the credit - if that's the case, it's probably not worth your time pursuing but that's just me.