mcbs6
Level 2
‎07-07-2020 06:42 PM

When I try to efile a return I get an error message that my ProSeries must be updated but when I update it states that my ProSeries is all updated what can I do to solve this problem

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Just-Lisa-Now-
Level 15
Level 15
‎07-07-2020 06:54 PM

refresh.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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mcbs6
Level 2
‎07-08-2020 06:33 AM

tried that didn't work

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Just-Lisa-Now-
Level 15
Level 15
‎07-08-2020 06:53 AM

Sometimes it takes more than once, or you may have better luck closing ProSeries, restarting the computer then running Refresh Updates from the Windows Programs menu.

refresh2018.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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