Level 8

So... the Tenn F & E return still defaults to printing estimates for every return..even when it's only the $100 minimum fee... WHEN, taxpayers are not required to make them unless $5,000 or more. I have sent @IntuitAustin  countless emails explaining EXACTLY where the problem is... and he doesn't even respond any longer.  I think he even has me blocked.  So, to the regulars...is there anyone up a level from him, that I can explain this problem to.  I do probably 100 Tenn F&E returns a year.. and they messed up this one item this year... and again, i explained to @IntuitAustin countless times, but he doesn't even respond any longer. My package is in excess of $6k a year... and this is ridiculous.

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