TAX15
Level 2
06-22-2020
10:40 AM
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Date: Monday 6/22/20 11:37 AM EDT. ProSeries Support is reporting that "this error is under investigation".
Recommend that You call ProSeries Support to Report the Error to motivate them to devote resources to solving the problem.
For customer service and technical support,
please call 1-800-434-6818, Monday - Friday, 6:00 AM - 6:00 PM PT.
They will ask You for your Account Number. Current wait times 11AM Monday 6/22/20 are 30 minutes.
the Error:
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kst843
Level 3
06-22-2020
11:10 AM
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I have the same error on 1 of 2 returns that were efiled within minutes of each other.
Tax man
Level 3
06-22-2020
04:53 PM
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same error on 3 clients
